Contact the Team

199a Kettering Road
Northampton
NN1 4BP
England

TEL: + 44 (0)1604 638882
FAX: 01604 390059

Terms & Conditions

  1. Access to and use of the www.ROIsure.com website ("this Site") is provided by us subject to these Site Terms. "We" are ROIsure Limited, a company registered in England under registered number 05242452 with registered office at 21 Station Road, Watford WD17 1HT. "You" are the person who accesses this Site or any material on it or ordered from it.
  2. These Site Terms apply to your use of any part of this Site, which includes without limitation your obtaining of any material offered on this Site for supply to you ("Publications").
  3. Your use of any part of this Site constitutes your acceptance of these Site Terms, which takes effect on the date on which you first use this Site. If you do not agree with these Site Terms, you should cease using this Site immediately.
  4. We reserve the right to change these Site Terms at any time without notice to you by posting changes on-line. You are responsible for regularly reviewing information posted on-line to obtain timely notice of such changes. Your continued use of this Site after changes are posted (including without limitation obtaining any further Publications from it) constitutes your acceptance of the amended Site Terms.
  5. You are responsible for bringing these Site Terms to the attention of all persons who may access this Site through your Internet connection.
  6. You must not interfere with another person's use of this Site or otherwise act in a way that affects another person's use of this Site except to the extent that we expressly permit.
  7. You shall not use this Site or submit any material to this Site (including without limitation when you place comments on or a review of any Publication) in any way which in any respect:
    1. is in breach of any law, statute, regulation or bye-law of any applicable jurisdiction;
    2. is fraudulent, criminal or unlawful;
    3. impersonates any other person or body or misrepresents a relationship with any person or body;
    4. may be obscene, indecent, pornographic, vulgar, racist, sexist, discriminatory, offensive, harmful, harassing, threatening, embarrassing, malicious, abusive, hateful, menacing, defamatory or untrue;
    5. may infringe or breach the copyright or any intellectual property rights or privacy or other rights of us or any third party;
    6. may be contrary to our interests; or
    7. involves your use, delivery or transmission of any viruses, trojan horses, trap doors, back doors, easter eggs, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
  8. You hereby grant to us an irrevocable, royalty-free, worldwide, assignable, sub-licensable licence to use any material which you submit to us or this Site for the purpose of use on this Site or for our general marketing purposes. You agree that you waive your moral rights to be identified as the author and we may modify your submission.
  9. We do not undertake to monitor any comments made by users on this Site, but we reserve the right in our absolute discretion to omit, remove, suspend or edit any material, information or data that you or any user transmits, posts or sends to us or this Site.
  10. The views and comments on contributions to this Site are those of the authors and reviewers and do not necessarily reflect the views of us or any of our officers or employees. We will not be responsible or liable for any material, information or data supplied by you or other users to this Site.
  11. You agree to comply at all times with any instructions for use of this Site which we make from time to time.
You shall fully and promptly indemnify us against all damages, proceedings, claims, demands, liabilities, losses, charges, costs and expenses which we may suffer or incur as a result (direct or indirect) of any breach by you of any obligation on you under these Site Terms.

Availability of This Site, Security and Accuracy
  1. Whilst we endeavour to make this Site available 24 hours a day, we will not be liable if for any reason this Site is unavailable at any time or for any period. We make no warranty that your access to this Site will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, we may occasionally need to carry out repairs, maintenance or introduce new facilities, functions or content.
  2. Access to this Site may be suspended or withdrawn to or from you personally or all users temporarily or permanently at any time and without notice. We may also impose restrictions on the length and manner of usage of any part of this Site for any reason. If we impose restrictions on you personally, you must not attempt to use this Site under any other name or user.
  3. We do not warrant that this Site will be compatible with all hardware and software which you may use. Although we may put in place security measures for your protection, we shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, software, data or other property as a result of your access to or use of this Site or your obtaining any material from, or as a result of using, this Site. We shall also not be liable for the actions of third parties in breaching any security measures.
  4. We may change or update or remove this Site and anything contained or described in it (including without limitation the Publications) without notice to you.
  5. Whilst we endeavour to ensure that information, materials and Publications on this Site are correct, no warranty, express or implied, is given that they are complete, accurate or up-to-date and we do not accept any liability for any errors or omissions. As far as we are aware, the Publications are accurate, fair and not misleading at the time on which they are first created, but we cannot guarantee this. We have carefully selected the authors of the Publications, but we cannot monitor the quality of their Publications or whether they are complete, accurate or up-to-date. Use of them is at your own risk and you should therefore carry out whatever research and testing as is necessary before you use them.
The contents of this Site are intended for convenience only. Nothing on this Site shall constitute advice specific to your circumstances or a recommendation. We do not suggest that anything on this Site is either available to you or complies with laws outside of England & Wales unless we expressly state otherwise. You should check the relevance and seek specific advice from your advisers.

Our liability to you
  1. WE DO NOT EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR OUR FRAUDULENT MISREPRESENTATION.
  2. SUBJECT TO PARAGRAPH 35, OUR TOTAL LIABILITY TO YOU (WHETHER IN CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH A CLAIM OR CLAIMS MADE BY YOU IN RELATION TO OUR SUPPLY OF ANY PUBLICATION ON, FROM OR AS A RESULT OF YOUR USE OF THIS SITE FOR WHICH YOU PAY A FEE SHALL BE LIMITED TO THE TOTAL FEES THAT YOU HAVE PAID FOR THAT PARTICULAR PUBLICATION (INCLUDING ANY PREVIOUS OR SUBSEQUENT VERSIONS OF IT).
  3. TO THE EXTENT POSSIBLE BY LAW AND SUBJECT TO PARAGRAPH 35, FOR ALL CASES OTHER THAN IN OUR SUPPLY OF ANY PUBLICATION FOR A FEE, WE SHALL NOT BE LIABLE TO YOU (WHETHER IN CONTRACT, TORT OR OTHERWISE) FOR ANY DIRECT OR CONSEQUENTIAL LOSSES, DAMAGES, COSTS OR EXPENSES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF PROFITS, LOSS OF REPUTATION OR GOODWILL AND LOSS OF MANAGEMENT TIME) ARISING FROM THE USE OF OR INABILITY TO USE THIS SITE, OR ANY MATERIAL CONTAINED IN IT OR ACCESSIBLE FROM IT, OR FROM ANY ACTION OR DECISION TAKEN AS A RESULT OF USING THIS SITE OR ANY SUCH MATERIAL.
SUBJECT TO PARAGRAPH 35, WE SHALL NOT BE LIABLE FOR ANY ARRANGEMENT MADE WITH ANYONE NAMED OR CONNECTED WITH OR ACCESSED THROUGH THIS SITE.

Trade Marks
The ROIsure name and logo and all other brands, names, logos, marks and slogans on this Site are the trade marks or service marks of us or our licensors.

Third Party Websites
  1. Although we have sought to carefully select any site to which a link from this Site exists, we have no control over and accept no responsibility for the content of such linked sites (unless we are the provider of those linked sites). The links are provided “as is” with no warranty, express or implied, for the information provided within such sites.
  2. You must not without our permission frame any of this Site onto your own or another person's website.
  3. We hereby grant to you a revocable, non-exclusive, royalty-free right to provide a link from your website to the home page of this Site, provided that you do so in a fair and legal way without damaging our reputation or taking advantage of it. In particular:
    1. you shall not make any warranties or representations about us, Publications, our service, our data, our software or our policies except with our prior express authorisation;
    2. you shall not say anything that is false, misleading, derogatory or offensive about us or our affiliates or the Publications, our service, our data, our software or our policies; and
    3. you shall not suggest expressly or implicitly that we have endorsed your site or are associated with it where this is not the case.
    Use of User Names and Passwords
  4. You may need to use a user name and password for your access to, or enabling you to access, restricted areas of this Site, in which case this section of the Site Terms applies to you.
  5. You must at all times keep your user name and password strictly confidential and secure.
  6. You must not choose a password which can be readily guessed.
  7. You must not disclose or allow others to have access to your user names or passwords without our prior permission, unless you are the authorised user or the authorised employee acting on behalf of the authorised user.
  8. If you think you may have lost or allowed a third party to see or use your user names or passwords, you must inform us immediately.
  9. You shall be responsible for all use of this Site made under your user names.
  10. We may require that your user names or passwords are changed from time to time.
    Copyright notice and Privacy Policy
  11. You agree to be bound by the Copyright Notice and Privacy Policy currently in force.
    Events beyond our control 
  12. We shall not be liable for any delay, hindrance to us or omission by us due to any events or circumstances outside our reasonable control.
    Assignment
  13. We may assign or subcontract either in whole or in part to any other person, firm or company our rights, liabilities or obligations under any contract to which these Site Terms apply.
    Severability
  14. If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Site Terms shall survive, remain in full force and effect and continue to be binding and enforceable.
    Waiver 
  15. No failure or delay by us in exercising any right under these Site Terms shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish our rights under these Site Terms.
    Rights of Third Parties
  16. A person who is not you or us has no rights to enforce any term of these Site Terms.
    Contacting us
  17. If you want to contact us for any reason, please contact us by e-mail at customer.services@ROIsure.com, by telephone at +44 (0) 1604 638882, by fax at +44 (0) 7092 362 968 or by post at the above address.
    English law and jurisdiction
  18. These Site Terms shall be governed by and construed in accordance with English law. You submit to the non-exclusive jurisdiction of the English courts to settle any dispute which may arise under these Site Terms. We shall also have the right to bring a claim in the jurisdiction in which you are based. These Site Terms and any contract to which these Site Terms apply shall be governed by and construed in accordance with English law and you hereby submit to the jurisdiction of the English courts. You irrevocably agree that the English courts shall have exclusive jurisdiction over any claim or matter brought by you. Nothing in these Site Terms shall limit our right to take proceedings against you in any other court of competent jurisdiction. All dealings, correspondence and contacts between you and us shall be made or conducted in the English language.
    Retention of records
  19. We may keep a record of these Site Terms for six years after you have ordered a Publication. However, we advise and recommend that you print and keep a copy of these Site Terms and keep them for your future reference.